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Privacy Policy

गोपनीयता नीति

Last updated: 5 October 2026

We collect only what we need to run your account and the site. We never sell your data, your email is never shown publicly, and you can ask us to correct or delete your information.

हम सिर्फ़ उतनी जानकारी लेते हैं जितनी आपका खाता और साइट चलाने के लिए ज़रूरी है। हम आपका डेटा बेचते नहीं हैं, आपका ईमेल कभी सार्वजनिक नहीं दिखता, और आप अपनी जानकारी सुधारने या हटाने को कह सकते हैं।

1. Who we are

RachnaKosh (“we”, “us”) runs this website. For privacy questions, write to team.rachnakosh@gmail.com.

2. Information we collect

You give us

  • Your name, email address and password. The password is stored only in scrambled (hashed) form; we cannot read it.
  • Your public profile: username, display name, and optionally a bio, location, website, social links and a picture.
  • Your writing, and what you do on the site, such as following authors and sending reports.
  • Messages you send us, for example by email or through the takedown form (including the details you enter).

Collected automatically

  • Sign-in sessions, which include your IP address and browser type, so we can keep your account secure.
  • Technical logs of errors and security events.

If you sign in with Facebook or LinkedIn

We receive the basic profile details you allow (such as name and email) from that service to create your account.

3. Why we use it

  • To create and protect your account, and to sign you in.
  • To show your writing and profile to readers, and to let people follow you.
  • To review writing before it is published, and to handle reports and takedown requests.
  • To send emails you need: email verification, password reset, and decisions about your writing.
  • To keep the site safe, prevent abuse, and fix problems.

We use your information with your consent and where it is needed to provide the service you asked for.

4. What is public

Published posts, your username, display name, picture and any profile details you add are visible to everyone. Your email address is never shown to other users. Drafts and posts waiting for review are visible only to you and to the people who review them.

5. Who we share information with

We do not sell your personal data. We share it only with:

  • Service providers who help us run the site, such as hosting, database, image storage and email delivery, only to do their job.
  • Facebook or LinkedIn, if you choose to sign in with them.
  • Authorities, when the law requires it.

These providers may process data in India or in other countries.

6. Cookies

We use only the cookies the site needs to work: a sign-in cookie that keeps you logged in, and a small setting that remembers your light or dark theme. We do not use advertising or tracking cookies.

7. How long we keep it

We keep your information while your account is open. When you ask us to delete your account, we remove your personal information and your writing, except where the law requires us to keep something, and except for short-lived backups that are overwritten automatically. Soft-deleted posts are permanently removed after 30 days.

8. Your choices and rights

You can ask us to:

  • show you the information we hold about you,
  • correct information that is wrong or incomplete (you can also edit your profile in Settings),
  • delete your account and personal information,
  • stop using your information where you have given consent, by withdrawing it.

Email team.rachnakosh@gmail.com from the address you registered with. We reply within 15 days. You may also nominate another person to exercise these rights for you if you cannot. If you are not satisfied with our response, you can approach the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

9. Children

RachnaKosh is for people aged 18 and over. We do not knowingly collect information from children. If you believe a child has an account, tell us and we will remove it.

10. Security

We protect your information with encrypted connections, hashed passwords and access controls. No system is perfectly secure, so please choose a strong password. If a data breach affects you, we will inform you as the law requires.

11. Changes to this policy

We will change the date at the top when we update this policy, and tell users about important changes.

12. Contact and grievances

For questions or complaints about your data, contact our grievance officer:

Grievance Officer: RachnaKosh Grievance Officer
Email: team.rachnakosh@gmail.com
We acknowledge every complaint within 24 hours and aim to resolve it within 15 days.

See also our Terms of Service and Content & Copyright Policy.

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